WUHAN RENTIAN

做包裝技術的思考者和探索者
ServiceOur Service
Wuhan Rentian Service

Service Commitments (The details are subject to contract.)

First, our company provides warranty for all equipment produced by Rentian and tracking maintenance service after the warranty period.


Second, our company implements the after-sales service response system.We will give a prompt  answer and immediateattention after receiving a phonecall or notification by telex about the user's equipment failure. ( There are service staffs on duty on Weekends, Labor Day, National Day, Spring Festival and other national legal holidays.)

  • 365 x 24 after-sales service

    365 days, 24 hours exclusive hotline; 40 maintenance experts nationwide respond to your needs.

  • Technical Service

    Production Technology Planning
    Equipment Layout Design
    Customized Product Design
    Production Line Update

  • Customer Service

    Site Service
    Online Consulting
    Operation Training
    Technical Support

Focus on Products and Concern More about Customer Experiences

We are confident to provide you a better service experience
  • Pre-sales consulting and support

    Are you worried that the purchased equipment will not be unsuitable for your required products? We will choose the right equipment based on your purchase needs;

    ——Provide individual machine’s selection solutions;

    ——Provide professional plant planning;

    ——Design production process configuration plan in advance.

  • Lifetime exclusive service (The details are subject to contract.)

    During the warranty period, we will pay regular return visits to customers and conduct comprehensive inspection and maintenance of on-site equipment. After the warranty expires, we will visit the customer regularly as before. When there is any difficulty or problem in the maintenance of the equipment, we will provide comprehensive inspection and maintenance services according to the requirements of the customer.

  • 24-hour standby for fast response

    Improve response speed to minimize downtime and save losses;

    ——With 24-hour telephone service, our engineers can solve 80% problems by telephone;

    ——40 engineers nationwide service, matching the nearest service according to the customer's location, go to the customer site in the first time.

  • Quick parts delivery for resuming production as soon as possible

    We make regular inventory of common parts to ensure fast delivery and reduce customer waiting time.

Customer Service Hotline 027-87993151

Copyright By ? 2018-2020 Wuhan Rentian Packaging Automation Technology Co., Ltd.

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